TRUE Automotive – Suwanee acquired Friendship Complete Automotive Care from Danny and Susan Radford on Halloween of 2019. This is no trick, but an amazing treat! TRUE Automotive – Suwanee is the 3rd store in the TRUE Automotive Group. We are especially excited to be located right in the downtown square of Suwanee right next door to the Police Station and the new StillFire Brewing Company. The entire TRUE Team is looking forward to growing more relationships in the Suwanee Community.
First things first, TRUE Automotive has completely renovated the old Friendship facility. We have hung new plywood and painted inside the shop, so it is nice, clean, and safe. We have installed new LED lights to help make everything more visible and safer inside the shop, also cutting down on energy consumption. We have also installed all new lifts and have added other new equipment to the shop to be able to provide you with more services than before. We did all of this for not just to create a premier environment for our teammates to work in, but for you! We want to build a relationship based on trust and be your full time mechanic. One of the ways we do that, is by inviting you out into the shop to introduce you to our technicians and to show you under your vehicle. Many people have never opened their hoods now a days. At TRUE, we want to even go one step further and actually show you under your car (should you be interested in seeing, we will never force you to go in the shop). Another way we create that trust is by performing a digital vehicle inspection during each visit. What is a digital vehicle inspection you might ask? Well, that is a great question. TRUE is all about technology and being on the forefront of the communication in our industry. A picture says a thousand words, but a video says a thousand pictures. We can provide pictures and videos of items needing to be repaired or maintained on your vehicle, so that you feel confident you know what you are spending your hard earned money on, and that you are making an informed decision. Gone are the days where you have to worry about if you can trust you mechanic. Rest assured we will do everything we can to help educate you and show you why you need to perform the recommended service. We will even help identify items that will be due in the future, so you and your wallet are prepared in advance for what is inevitable. This is done with an easy to understand Priority System of Priority 1, 2, & 3. Ask us more about this inside the store! Afterward any repair or maintenance service, we back our work with an amazing nation-wide 3 year, 36,000 mile warranty on both parts and labor. Out of town on a road trip and something happens? Never fear. We can connect you with a network of over 10,000 repair shops across America. More information can be found here: https://members.technetprofessional.com/members/s/Nationwide-Warranty
Thank you for welcoming TRUE to Suwanee with open arms. We are again very excited to be right here in the downtown square and we will do everything we can to be your full time mechanic and to build a long term relationship with you and your friends/family. Our final goal is to do such a great job during your visit, that you cannot help but tell everyone about us. Please let us know how we are doing and if there is anything else we can do to improve. This is TRUE Automotive – Suwanee.